Soo is a member of the International Mother Baby Childbirth Organization, and of the ICI Board. She spent 15 years working as a clinical and research midwife. In 2001 she joined the University of Central Lancashire where she is now the Professor of Midwifery Studies. Her main research focus is the nature of, and cultures around, normal birth. She has been a member of the Technical Working Group of the World Health Organization antenatal, intrapartum, postpartum, and optimising caesarean section guidelines. She has published over 160 peer reviewed papers, and has undertaken research using a wide range of qualitative and quantitative methods. She is a member of the NHS England Better Births national Stakeholder group. She was the founder of the International Normal Birth Research Conference Series.